FCharts Pro stock charting and scanning software
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Frequently Asked Questions:
Can FCPro import from Metastock® binary data files?
Yes, the 255-file-per-folder format. You can specify a range of dates, too.
Do you collect personal details so you can market to your users?
Absolutely not. You have to supply your contact details to place an order because I have to register your copy and send it to you. However, that's as far as it goes - I don't give the details to anyone, or use them for any other purpose.
Can I install FCharts Pro onto more than one computer?
Sure. FCharts is registered to a particular user, not their computer. Therefore, I have no problem with someone copying the program onto as many computers as they like, providing they're the only person using each one. For example, you might want FCharts on your home computer, a laptop and a desktop PC at work - assuming you have permission to install it there ;-) Or, as a further example: a husband and wife could each install a copy to trade with and I wouldn't expect them to buy two licenses. But a father and son living in different houses, each trading on their own, should buy one each.
I think everyone knows whether they're using software legitimately or not, whatever the supplier's terms and conditions are. My only protection is that the program is very reasonably priced, and anyone who is trading stocks worth thousands of dollars is hardly going to try and save a couple of hundred dollars using pirated software - particularly when it means no support.
Does FCPro use an internet connection?
No, it's not a web-based application, it's a standalone program. Once you've downloaded it, it will not expire or force you to buy anything. It will only connect to the internet if you tell it to. For example, it can check for an updated version.
How do I get hold of updates?
Download and install the 'FCharts' update from the FCharts updates page. This will update FCPro at the same time. You can also use the program's inbuilt updater - just click the 'Settings' button on the main screen, followed by 'Check for Update'
How much do I have to pay for upgrades/updates?
Upgrades are free: you pay for the software once and access the updates forever. (Note: Student version limited to 12 months of updates.)
Can I run FCharts on a Mac or on Linux?
FCharts is a native Windows application, but several users have reported success running FCharts using Codeweavers Crossover version 6.01 on an Intel Mac. I've run FCharts on Linux using Wine, too.
Will FCharts work with futures, currencies, ... ?
I get this question a lot. FCharts doesn't actually 'know' what it's charting, so you can use it with anything provided the data is in the right format. Details of data import formats are in the help file accompanying the program, and it's not hard to create a suitable file in a spreadsheet package or text editor.
How do I keep the stock prices up to date?
You need a daily update called an 'End of Day' data file, or 'EOD' file for short. A number of online brokers offer these files to their customers, and there are sites where you can download them for free. You can also subscribe to a data service. (See the Data FAQ for more details.)
Do you supply data?
No, I'm a programmer. There are plenty of companies who specialise in data, as per the data link above.
How come I've never heard of FCharts or Spacejock?
I don't advertise, and I'm not into self-promotion. I put my effort into pleasing existing customers, not seeking new ones - and I would estimate that 90% of my customers are using FCPro because it was recommended to them by someone else. If that sounds like a crazy way to sell a product, you're right - only I'm not selling a product, I'm developing a better charting program with the cooperation of hundreds of dedicated users.
Why is the Pro version so cheap?
No middle men and no retail markup.
How does FCharts Pro compare to [insert program here]?
I can't say - I've never used anything else. On the other hand, there are hundreds of FCharts users and I haven't had a single complaint about the program, the features, the price, the reliability or my level of support and service. On the contrary, I look forward to reading my email each day.
How fast is the data import?
The first file takes under 10 seconds on my machine (2000 prices), and subsequent files take less than 3 seconds each. That's for single files, imported one after another. However, the program also has an optimised bulk-import routine which will bring in 250 EOD files (12 months worth, roughly half a million price records) in around 2 or 3 minutes. Importing is disk-intensive, so a fast hard drive is more important than a fast CPU.
I've seen FCharts Pro key files, serialz, crackz and hackz on the net
So have I, and out of curiousity I downloaded a few to find out what they did. Every single one attempted to install a virus or a trojan on my computer. (Obviously I didn't run them on my primary PC - and neither should you!)
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